CMA Partners with HomeFront to Support Local Families in Need

CMA recently practiced what we preached in the previous blog post "Doing good is good for business" and helped make Thanksgiving a little more special for families in need while we were at it.

The CMA staff donated 10 baskets of non-perishable food to HomeFront as part of our Thanksgiving food drive. HomeFront, a non-profit organization located in Lawrenceville, New Jersey, provides emergency shelter and support services to help local homeless families get back on their feet. Each year, the organization strives to meet its goal of providing Thanksgiving meals to over 1,800 homeless families in the area.

For over a month, CMA employees collected and donated canned goods and other non-perishable items for the drive. This is CMA’s fourth year participating in HomeFront’s Thanksgiving food drive having provided 37 baskets to the organization to date.

Pictured above are CMA PR Manager, Kaitlin Friedmann (left) and Client Services Manager, Erin Higgins (right) at the HomeFront drop-off site on Friday afternoon.

Doing good is good for business

The non-profit sector is arguably the single most important force for bettering the regional community many of our businesses serve as well as the social and cultural fabric we, as a society, all share.

Many companies, including CMA, make corporate responsibility a focus year round. If your business is contributing a good deed in the spirit of the upcoming season of giving, even if it’s as simple as a food drive, why not leverage print and electronic public relations to let the community know?

Your press release and an accompanying photo won’t likely end up on the front page or the top of the landing page, but most media provide recognition for high-profile corporate citizenship or high-impact charitable donations. Corporate commitment to making a difference helps differentiate your business from competitors and casts your company in a favorable light in the minds of consumers and employees.

In fact, a recent report from the Council on Foundations noted that 83% of Americans have a more positive image of companies who support causes they care about or perceive to be beneficial to the common good. The report also states that 87% of employees at companies with corporate giving programs feel a stronger sense of loyalty to their employers.

No wonder that, even in a time of economic turbulence, an IBM study released this year found over 1, 000 CEOs plan to increase their corporate giving by 25% or more.

A regular and organized corporate social responsibility program not only burnishes your brand, but builds a reservoir of public good will that can prove resilient in times of crisis.

Ultimately it pays to embrace the spirit of giving, not just at this altruistic time of year, but on a planned and budgeted basis annually. Corporate philanthropy is good—both for business and the nonprofits whose missions are advanced. Doing well by doing good should be business as usual.

Jeff Barnhart
President & CEO
jbarnhart@cmasolutions.com

IMARK Group Selects CMA

CMA announced today that the IMARK Group has selected the firm to produce the organization’s quarterly publication, IMARK Now, beginning with the February 2010 issue.

IMARK Group, the largest member-owned, independent electrical distributor marketing group in the electrotechnology industry, expanded earlier this year with the acquisition of another marketing group, Equity/EDN. The group’s network of electrical distributor members work closely through IMARK programs with over 100 of the electrical industry’s leading manufacturers and service providers to maximize profitability, increase market share and strengthen business relationships. CMA was selected by the IMARK Group because of the firm’s deep understanding of the electrical industry and has provided innovative marketing programs for several of IMARK Group’s member companies in the past.

A team of 12 from CMA will manage the relaunch of the quarterly magazine as IMARK Now (previously Marketfocus) to reflect the organization’s recent expansion. This includes management of editorial content, design, layout, advertising sales and other logistics. IMARK Now will reach approximately 8,000 readers.

Social Networking: Becoming one of “them”

Like many PR professionals, I have made a conscious effort in recent years to get on board with social networking. How else can I effectively manage a client’s social media campaign without being one of “them,” the increasing community that communicates largely via 140-character sentences?

I started out on MySpace a couple years ago, but gravitated more toward Facebook and LinkedIn after realizing their more professional, grown-up format. Twitter has the potential to reach a wide audience, as we saw with recent news events as the Presidential Inauguration and the struggle of young Iranian protestors, but requires a lot of up-keep and the right message to gain followers.

Along with these core sites, I participate in other social media by blogging and frequenting several news and political blogs, PR professional blogs and message boards, along with the all-important entertainment scoop sites, providing an occasional comment when I feel I just can’t keep my opinion to myself.

What I have found is that, for the most part, regarding Facebook and Twitter, I pay real attention to a core 20% of my “friends.” For example, a few of my friends are in event planning and public relations. They have, by far, the most interesting “status updates” and “Tweets” because they constantly recommend and mention the best restaurants, hotels and other useful services they come in contact with. I have learned about great New York hot spots, which resorts have the most comfortable beds and websites where I can check out videos of tourist attractions before I visit.

Our clients, current and potential, can gain from this perspective. Many companies want to jump on the social media marketing bandwagon, and I don’t blame them. It’s all anyone is talking about if they are not talking about the downturned economy. But so far, there are specific niches that can use social media as an effective way to raise awareness and drive sales.

It seems obvious, but most of the time, market research may be in order before social media marketing is implemented—the question “is your audience online?” must have a definite answer.

A well-known social media expert said at a seminar I attended recently that the press release will be dead within three years. While that remains to be seen, it’s certainly clear that one-way marketing needs to make room for emerging two-way, user-generated content that has a strong voice and purpose.

Kaitlin Friedmann
Public Relations Manager
kfriedmann@cmasolutions.com

A Time and A Place for Wild and Crazy PR

A Time and A Place for Wild and Crazy PR

Everyone knows PR is all about awareness. Publicity stunts and in-your-face strategies are effective for the right time, place and client and creating news is often essential to spreading an important message. So if all of that is indeed true, you might ask, who exactly are they right for?

If a client comes to CMA and asks us to stage a publicity stunt, our strategists analyze the situation first to see if this sometimes costly awareness tool is worth risking the company or organization’s credibility. After all, the best publicity stunts are those that have a clever, clear message and a detailed plan to avoid backfire.

In fact, one of my favorite recent publicity stunts was the event to cap off Snickers’ “Bar Hunger” campaign, mostly because of its simplicity in expressing its message. Movie star David Arquette lived two days in a Plexiglas box atop the Madison Square Garden marquee to raise awareness for hunger in America. By literally putting himself on display, Arquette and the publicity team provided the media with a unique story that included a good message—without embarrassing the organization or the celebrity.

But the truth is, effective PR is not really about wild and crazy ideas. It’s about giving the media something to work with that might be valuable to their community. In the case of the Snickers campaign, the extremity of the stunt matched the urgency of the message. Everyone walking by could be a potential donor so widespread voyeurism and shock-value proved effective.

However, more specific audiences need more than a stunt to sell them on your products and services, especially if you sell business-to-business. Perhaps holding an event at a well-attended trade show is the key to launching a new product to your target audience. Hire a respected speaker that is appropriate for your industry and provide educational value for your audience. Often this type of awareness helps a company maintain and build credibility without being viewed as a rampant risk-taker and the media takes notice just the same.

Kaitlin Friedmann
Public Relations Manager
kfriedmann@cmasolutions.com