Most Viewed Blogs of 2011

Since 2012 is almost here, let's take a look back and reflect on the top 10 most viewed blog topics from 2011. What was your favorite?

Groupon - What's Behind This Retail Sales Bonanza?

The Complex World of Healthcare Marketing

Online Marketing Trends in Manufacturing

Finding the Right B2B Bulls-eye

Utilizing Custom Facebook Pages

Social Media Do's and Don'ts

CMA Named Best in Show at ASTRA Awards

3.5 Marketing Ideas for 2011

Foursquare – A Fun Location to Be

Media Planning Demystified

What’s on Your Marketing List for 2012?

 As the song goes, Santa makes his list and checks it twice. With 2012 just about a week away, it’s not too late to make your marketing “list “for next year. For many businesses, it seems long-term planning has been sidelined by a focus on short-term success and survival.  While we all have to do what we can to survive, a sensible marketing plan with real goals and objectives will help make sure you don’t end up with a lump of coal under the tree next year.

A few key questions to ask as you finalize your 2012 plan:

• Are there changes in the marketplace or other environmental factors that may affect how you do business now or in the future?
• Have your target audiences or competitors changed or will they change in the future?
• Have your key success factors changed due to the current marketplace?
• Are existing strategies working or do you need to develop new ones?
• Should your key messages to targets change?

Even the naughtiest kid knows putting together a ridiculously long list of gifts isn’t going to get him what he wants.  Treat your marketing plan the same way.  It can help to spend sometime thinking about your dream wish list, but don’t get stuck there.  Ultimately, your marketing plan needs to be based on sound strategy, measurable goals and a realistic budget. 

Here’s to staying off the naughty list in 2012!

Erin Higgins
Director of Marketing Services
ehiggins@cmasolutions.com

CMA's Matt Kulcsar to Moderate Panel on Technology in Interactive Design

The New Jersey Communications, Advertising and Marketing Association (NJ CAMA) will kick off the new year with an educational networking event on January 10 from 6:00-8:00 PM at D&R Greenway in Princeton, New Jersey. Attendees will learn about new tools for communications professionals such as Open Source, Open Workforce and cloud computing and other design applications and e-marketing software that are changing the way agencies and freelancers approach creative work and deliver results to their clients. A panel discussion, moderated by Creative Marketing Alliance (CMA)’s Interactive Designer, Matt Kulcsar, will feature Ed McLaughlin, Chief Marketing Technologist and Co-founder of SVM E-Business Solutions and Brian Crooks, Executive Creative Director at Influence Interactive discussing “New Tools and Environments for Creatives.”

 

Formerly the creative director at Razorfish, Crooks has over 20 years of experience in the design field and has created several notable fully integrated consumer and BtoB interactive media campaigns, including those of Nestle, Dove, Sallie Mae, Neiman Marcus and General Motors. He will discuss how creatives need to be free to think and have access to the information that drives original thoughts. Attendees will learn to embrace new technologies that are catalysts for ideas, not simply an electronic box of tools. Crooks will focus on the convergence of the physical and digital—the space in which ideas can percolate and where information, observations and insights are the coin of the realm.

McLaughlin has executed countless online marketing initiatives with organizations large and small, from Fortune 500 to non-profits, across a broad array of industries. A champion of the emerging role of the marketing technologist, Ed has a professional passion for the business-changing potential of open source software, distributed workforce models and cloud computing. McLaughlin will focus on the concept of the “Distributed Agency,” meaning a shift from physical environments to digital environments and leveraging software-as-a-service, cloud computing, and the collaborative tools and ethos of the open source movement. 

Kulcsar of CMA has over 13 years of professional experience in website design and development. He has developed web content, managed websites, e-blasts, single-page websites and interactive displays also has expertise in combining SEO and SEM strategies with social media. 

The cost to attend is $25 members, $35 non-members, and includes catering by Christopher’s Personal Chef Service. The meeting will be held at D&R Greenway, Johnson Education Center, RWJ Auditorium, One Preservation Place, Princeton, NJ 08540. For directions, go to www.drgreenway.org/directions.htm. To register, visit www.njcama.org. For more information about this event, contact programs@njcama.org and for membership information, contact membership@njcama.org.

Drum roll please...It's CMA's Signature Holiday Card!

Once again, the laughter poured out 191 Clarksville Road this year in preparation for our signature holiday card. Join us as we look forward to a year full of celebration, as 2012 is our 25th anniversary year!

Happy Holidays from CMA! Check out the digital version of the card here.

How to Maximize Your Facebook Presence

By now, many businesses have flocked to Facebook with the promise of raised awareness, increased brand loyalty and fresh sales leads. But are you doing all you can to maximize your company’s presence on Facebook?

First, it’s important to know what kind of users you are dealing with.  Here are some key behaviors to keep in mind as you develop your campaign:

• People are visiting fan pages looking for something in return—it could be coupons or discounts, exclusive information, entertainment to share with friends or maybe even recognition.
• The majority of a consumer's Facebook experience is the wall, which is also visible in their top news feed. The 95% of Facebook users view their news feed only, according to a recent study.
• With the new interface changes that took place this Fall, there is much more “passive sharing,” meaning a news feed is more cluttered with app updates from Netflix, Spotify and other sites connected to Facebook through an automatic update system. These changes are constant at Facebook so make sure to stay on top of what’s going on and maximize the technology or at the very least don't fall behind it.

It is often challenging to get attention when the Facebook universe is so vast and deep, but fret not. Social media is all about innovation and the best tips for success are discovered simply based on trial and error. So try these suggestions out and adjust as needed based on your target audience’s response.

1. Make “Like Us” buttons prominent and easy to find. One of the best ways to promote your Facebook presence is to simply add the small “f” icon on your website, but it shouldn’t stop there. Add the icon to your employee’s email signatures, to your e-newlsetter, or blog or any other digital communications.

2. Consider custom tabs. There’s more to a Facebook page than just the Wall. Consider working with a marketing agency that has experience in creating customized Facebook tabs. These become an extension of your website and can be used for product promotions and current offerings. Your designer can even arrange for these tabs to be the first landing page a user sees when they visit your page.

3. Engage and entertain. Social media definitely has a proven business value, but ultimately, users are looking for something fun and/or useful. Create content that makes them want to share with their friends or keeps them coming back for more. Quizzes, giveaways, exclusive videos and insights into the inner workings of the company are good ways to pique the interests of your fans and keep them engaged.

What are you looking to get out of your social media participation? Once you’ve determined the value Facebook or any other site has to your business, consider using an experienced marketing agency to do the heavy lifting—content research and development, posting and monitoring. Often the largest obstacle in the way of any kind of social media success is time.

Erin Higgins
Director of Marketing Services
ehiggins@cmasolutions.com

How to Use Google+ to Promote Your Business

Google+ was publicly launched on June 28, 2011 and boasts more than 25 million users, the fastest growing social media platform to date. There has been, as you might expect, comparisons being made between Google+ and the other two social media giants: Facebook and Twitter. Some say it is redundant—“what can I get from this that I don’t already have?” Others say its ease of use and new capabilities make it a contender in this fast changing and highly competitive business.

Google+ has most of the features of their competitors and a few new ones that make the site distinctive, which addresses some of the issues users have with Facebook and Twitter such as privacy concerns (Facebook) and character constraints (Twitter).

Google+ Features

Here is your crash course in learning some of the new features Google+ offers:

• Circles – This feature allows you to put friends into relevant circles. You can communicate with all your friends or a specific friend, and even upload certain photos to certain circles. Circles are seen as a time-saver with regard to privacy settings.
• Hangouts – These are group video chats like Skype that allow you to chat with your friends in real time. Skype charges a fee for multiple users and Google+ allows you to have as many as 10 participants for free.
• Instant Upload – Google+ has an instant upload feature which automatically uploads all your videos and photos to a private Google+ album. You can organize them into categories and decide to whom you want to send them. This is only available for Android Phones.
• Huddle – Currently limited to android users, this feature allows you to chat across different platforms including your mobile device. 
• Plus 1 – While searching or surfing the web you may come across little icons with “+1” in them. You can click on these icons and a snippet of information is displayed in your profile so that your friends can comment on or share with others. 

How Does it Measure Up For Businesses?

From what we’ve seen, there won’t be a mass exodus from Facebook and Twitter any time soon, but Google+ plus should not be underrated. There are many unique ways businesses can use Google+ as an additional social media marketing tool—here are two you can try right away.

Create a Hangout – It’s simple to use and there are many uses for the hangout service. You can talk to current and prospective clients, bring staff together for a meeting where ever they might be, or interact with other business partners and friends. This face-to-face tool can be a boon for small businesses that are not always able to interact with individuals they aren’t always able to connect with in person. 

Create a brand page – Every brand should have a page and so should every individual—as personal branding is becoming almost as important as your company’s positioning. The brand page on Google+ should contain similar information as your other social media sites. Build an “about” page that includes pictures and other attention-getters such as graphics and articles. Don’t forget to mention your accomplishments and interests.

Then, offer avenues of conversations and interchanges. In other words, be “social” invite comments and information. Where ever possible, include exclusive material that will pique the interests of your visitors, such as tips and other inside information. Keep it simple, consistent and constant.

It’s an exciting time in marketing and the ever-changing world of social media continues to offer new and expanded ways to connect with people you never thought possible. Keep Google+ on your radar as another way to interact with customers and raise awareness overall—try it out or contact CMA to learn more about how we can assist you in your social media strategy. 

Kaitlin Friedmann
PR Manager
kfriedmann@cmasolutions.com