Anatomy of a Rebrand

In June, CMA launched the redesigned and rebranded website for the Transportation Marketing and Sales Association (TMSA)—www.TMSAToday.org. Part of a six month rebranding campaign, the new website capped off a series of rebranding initiatives including a new association name and logo, a revamped e-newsletter and new programming offered at the organization’s Annual Conference. Let’s look at the phased approach of CMA and the TMSA Board of Directors in bringing this initiative full circle.

Phase 1: Determine an all-encompassing name. CMA worked closely with the TMSA Board of Directors to determine a name that welcomed sales executives, a new target market segment becoming increasingly essential to the success of existing members in marketing and communications. Ultimately, the group decided to stay close to their previous name and acronym (Transportation Marketing and Communications Association, TMCA) but replace communications with sales to directly recruit this segment.

Phase 2: Select a logo. CMA provided three different options for new logos, all looking to fulfill the goal of creating a more vibrant image. A departure from TMCA’s maroon and gray colors, the new logo is blue and gold and utilizes italics to provide movement and relate back to the transportation industry. The four arrows serve as a graphic depiction of the four key areas of member benefits – knowledge, connections, recognition and solutions.

Phase 3: Announce a soft launch. With an association that has been around for decades, CMA knew it would take time to fully establish the new name and brand. Starting the first week of January 2011, CMA’s marketing and public relations teams worked together on an integrated soft launch to notify members and the public of the new identity. The PR team secured nearly a dozen placements in industry media outlets, refreshed the brand look of all the association’s social media sites, introduced a transitional website phase where the new logo was showcased on the home page and began using transitional e-mail communications to the membership.

Phase 4: Full usage of the brand. Because CMA is both a marketing firm and an association management company, implementing the brand went smoothly according to plan. The association management team worked with TMSA’s Education Committee to integrate sales topics into the Annual Conference agenda, while the CMA marketing team worked with the association’s president on his conference presentation to fully introduce all facets of the new brand to the membership. The final pieces of the branding puzzle, the new website and the new e-newsletter, were officially unveiled at the Conference.

Ultimately, CMA provided the necessary team members and structure to create a successful and effective rebranding campaign. The association has been strengthened and is better able to recruit new members due to the refreshed image and increased functionality of member communications.

Revisiting Your Brand

As we approach the end of 2010, it is important for business owners to revisit their company’s brand identity. Does your brand still represent your company’s mission and goals? Does it continue to effectively showcase your company’s products and services? Does it appeal to your target audience? Once you’ve determined how your brand measures up, it is important to evaluate whether your company’s marketing pieces reflect this direction. Consider these tips for evaluating your brand.

Strategy. When revisiting your brand, it is important to take the time to meet with the decision makers in your company to evaluate your company’s strategic direction and if it still holds true. Through CMA’s Marketecture™ process, we take clients through a strategic planning session to determine an appropriate direction for branding and marketing their company.

Logo. As your logo is an important element to your company’s brand identity, make sure to evaluate whether it continues to standout in the minds of current and prospective clients. Does your logo format, color and design represent your company and speak to your target audience? You ultimately want to ensure your brand is identifiable throughout your targeted market.

Sales brochure. Your company sales brochure is consistently utilized by your team during the sales process. Make sure you determine whether it effectively showcases your company and its products and services, as this is a main tool in helping to bring in new business. Also, evaluate whether the information in your brochure clearly explains to your target audience why they should select your company’s products and services to fulfill their needs.

Need help re-establishing your brand? Give us a call today.

Jeffrey Barnhart
President and CEO
jbarnhart@cmasolutions.com

Marketing Must Haves

Regardless of size or even budget, there are key marketing items that every business, big or small, needs. Below are the basic marketing items that can help build your company’s brand.

The Essentials

Strategy. Throwing marketing against the wall to see what sticks wastes both time and money. The rest of the marketing essentials fall into place once you have a strategy set.



Logo. A professional logo for print and online usage as well as black and white executions are the building blocks of your company’s brand identity.



Website. When prospective clients are looking for a product or service, their first step is usually Google. A well-designed and easy to navigate website can be developed on any budget.



E-blast template. More communication is done via e-mail than ever before. Make sure your company is not left behind with the typewriter and design a template that incorporates your logo and branding.



Business cards. An old school favorite that still has impact, this is truly an essential marketing item for in-person networking that shouldn’t be left to a fly-by-night printer/designer.



As with any list, there are going to be many of you who feel I missed an “obvious” essential (leave your thoughts in the comments section).

Marketing is a sum of its pieces and what is essential to one company might be an extra to another. CMA works with all of our clients to put together a customized marketing strategy for their unique needs.

Are you ready to put together your “essential” marketing pieces? Give us a call.

Jeffrey E. Barnhart
President and CEO
jbarnhart@cmasolutions.com

Keeping Things Fresh

It’s August and the summer is still in full swing, but that doesn’t mean you should stop thinking about ways to continuously keep your marketing efforts fresh. Now is the time to evaluate your company’s marketing vehicles, as they are the drivers for increasing your visibility in the marketplace and bringing in new customers. Consider looking at the following areas of your business, so that come September, you can put your best marketing foot forward.

Key messages. Examine your company’s key messages and make sure they continue to accurately represent your company’s brand and products and services. If this has changed, bring together an executive team to determine what has changed and how these need to be altered to help move the company forward. Many CMA clients have taken advantage of our strategic marketing process called Marketecture(TM), which helps companies focus on outside forces that may be affecting your customer base as well as determine key message alterations to communicate better.

An example of a recent logo update for Homasote, the 101 year old manufacturer of building and industrial packaging products made from 98 percent recycled materials, which was the result of a Marketecture session:



Website. Your company’s website is the main information source for your target audience and the destination for all things associated with your business. Do you have current case studies showcasing your products and services? Are there up-to-date testimonials from clients? Does your newsroom reflect all current media placements and press releases? Evaluate how current the information is on your website with an experienced marketing team that can help add any items that will enhance the visitor’s experience, including social media “widgets” and other new media tools.

An example of a website redesign that helped strengthen a client's brand with rotating images and a cleaner design:



Sales materials. Determine if your sales materials truly showcase your company’s products and services. These materials aid your team in the overall sales process and help your company stand out from the competition. A seasoned team like CMA can help you stay current and creative while still making sure your information and visual imagery accurately showcase your products and services’ capabilities.

An example of a suite of sales materials designed for ESI Lighting, a manufacturer of energy-efficient lighting technologies:



Need help keeping your company’s marketing efforts fresh? Send us an email today.

Erin Higgins
Director of Marketing Services
ehiggins@cmasolutions.com